Turned around performance of data and analytics business experiencing slowing growth due to high levels of customer dissatisfaction. Grew revenue by 10+% annually and improved EBITDA margins by increasing retention rates in mature markets and accelerating customer acquisition in AsiaPacific and Emerging Markets.

• Lead overhaul of analytics product platform designed to boost customer satisfaction, including simplified user experience, more powerful analytics functionality, and innovative, market-leading AI-driven capabilities.

• Engage directly and continuously with senior leaders at 7,000+ institutional customers globally to understand pain points and deliver products that address specific needs and drive high levels of satisfaction.

• Partner with Sales teams in 100+ countries to implement pricing and commercial model supportive of local customer engagement strategies. Design and execute go-to-market campaigns that ensure product releases are understood and can be effectively leveraged by local marketers and account managers.

If you would like to speak with this candidate, please reach out to me at klubin@zrgpartners.com